Shipping policy
At Roophhub, we are committed to delivering your orders safely and on time.
📦 Order Processing
- Orders are processed within 1–2 business days after successful order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive tracking details via email/SMS/WhatsApp.
🚚 Delivery Time
- Metro Cities: 2–4 business days
- Other Cities: 4–7 business days
- Remote/Serviceable Areas: 5–10 business days
Delivery timelines may vary depending on the location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
💰 Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- Any applicable free-shipping offers will be clearly mentioned on our website.
📍 Delivery Address
Please ensure that your shipping address, mobile number, and other contact details are entered correctly while placing your order.
Once an order has been dispatched, changes to the delivery address may not be possible.
🔎 Order Tracking
After dispatch, you can track your order using the tracking link/details shared with you by our courier partner.
⚠️ Delayed or Failed Delivery
If your order is delayed or marked as undelivered, please contact us as soon as possible. We will coordinate with the courier partner to resolve the issue.
Customers are requested to provide a reachable phone number and ensure someone is available to receive the package.
📞 Contact Us
For any shipping-related questions, please contact us:
Roophhub
📧 Email: roophhub@gmail.com
📱 Phone: +91 79848 20029
Address:
ROOPHHUB, Near Ashirwad Embro Park-1,
B/H Saniya Police Station, Saniya Hemad,
Plot No. 17, 5th Floor, Mantra Business Park,
Surat – 395010, Gujarat, India.
Last Updated: September 2026